SMART Product Update (installed at /Applications/SMART Technologies/SMART Tools/SMART Product Update.app)įor help resolving issues, see How to resolve issues with installing and using SMART Learning Suite software on macOS Mojave ( /kb/171341).įor instructions on centrally managing permissions with an MDM, see Building a Privacy Preferences Policy Control (PPPC) configuration profile payload for macOS Mojave computers with SMART Notebook 19 (or later) software installed ( /kb/171404) for an example of how to do this with Jamf tools. SMART System Menu (installed at /Applications/SMART Technologies/SMARTSystemMenu.app) SMART Tools Screen Capture (installed at /Applications/SMART Technologies/SMART Tools/Screen Capture.app)Īssign automation permissions to grant access to: If you want to enable screen recording and screen capturing features that come with SMART Notebook and Ink, assign screen recording privileges to: Each user must grant permission when prompted by macOS. This permission cannot be managed centrally. Keyboard (installed at /Applications/SMART Technologies/SMART Tools/Keyboard.app) SMART Ink (installed at /Applications/SMART Technologies/SMART Ink.app) SMARTBoardService (installed at /Applications/SMART Technologies/SMART Settings.app/Contents/MacOS/SMARTBoardService.app) Notebook (installed at /Applications/SMART Technologies/Notebook.app) You will need the SMARTBoard.kext’s bundle identifier: Īssign accessibility privacy privileges to SMART applications This is especially useful for MacBook owners who need to switch between use of mouse keys and regular keyboard input. macOS remembers the user’s response to this alert, so subsequent uses of the capture system don’t cause it to. Before your app can use the capture system for the first time, macOS shows an alert asking the user to grant your app access to the camera, as shown below. If you’re using an MDM-based solution, see /en-us/HT208019 for additional details and support. In macOS 10.14 and later, the user must explicitly grant permission for each app to access cameras and microphones. Restart the computer (only required for macOS Catalina). Select the System software from developer "SMART Technologies ULC" was blocked from loading message and click Allow.
Give permission to load the SMARTBoard.kext kernel extension: In some cases, User Approved MDM is required for centrally managing the settings.Ĭomplete the following tasks for the appropriate macOS that is running on the teachers’ computers to configure macOS security and privacy settings and allow SMART Notebook and related software to work as expected: If you want to manage these settings centrally, use an MDM solution. Introduced User-Approved Kernel Extension LoadingĪdded Camera and Microphone privacy permissionsĪdded Input Monitoring privacy permissionsĪdded Screen Recording privacy permissions
In macOS High Sierra (10.13) and later, Apple introduced security and privacy settings that affect SMART Notebook and related software: This page identifies which security and privacy settings you’ll need to change so SMART Notebook and related software work as expected. In macOS High Sierra (10.13) and later, Apple introduced security and privacy settings that affect SMART Notebook and related software.
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